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Ask the Experts: How the FDCPA Could Force Collections Compliance Changes

on Thu, Jul 11,2019 @ 06:47 AM | By Chris Carlson | Compliance CFPB ask the experts collections
Collections compliance could be in for some big changes in the near future. So that’s why we recently hosted a webinar to discuss how a proposed rule change to the Fair Debt Collection Practices Act and how it might affect collections technology and processes, if passed. In case you’re unfamiliar with the FDCPA, it is a federal law that governs debt collection practices. The FDCPA prohibits debt collection companies from using abusive, unfair or deceptive practices to collect debts. The presentation was very informative, but we also fielded questions from attendees near the end of the webinar. Here are just a few of the questions that were addressed:
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Ask the Experts: Special Guest Jim Marous Weighs in on Digital Lending Questions

Did you catch our digital lending webinar last week with special guest Jim Marous from the Digital Banking Report? Don’t worry if you missed the webinar, you can request a link to the recording by clicking the button below. Even though Jim also spoke at our recent User Forum this spring, this webinar’s focus took things a step further as Jim outlined results of his 2019 Digital Lending Survey and content from his recently published 2019 Digital Lending Review. Following his presentation, Jim fielded a few questions from attendees, so we thought we’d share them here since his responses tie so closely to the evolving digitalization discussion so many financial institutions are having today. Here are some of the questions and Jim’s thoughts:
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Ask the Experts: How XpressCollect is Revolutionizing Collections

Collections will never be the same.  XpressCollect, the latest addition to MeridianLink’s market-leading suite of products, has quickly been recognized as one of the most powerful and innovative collections tools. With its robust and intuitive platform, XpressCollect maximizes efficiency and minimizes costs. The web-based platform provides unmatched benefits that start with a sleek user interface that delivers the ultimate user experience. XpressCollect not only replaces tedious workflows of the past with increased automation, sophisticated analytics and easy-to-use functionality, it also evolves with your financial institution’s operations and goals. As you may know, we hosted an introductory webinar yesterday to provide more information about XpressCollect and its benefits. In case you missed it, you can request the recording link below. Here’s some of the Q&A following the presentation and demo to give you some more insight on how XpressCollect works:
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