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Ask the Experts: Special Guest Jim Marous Weighs in on Digital Lending Questions

Did you catch our digital lending webinar last week with special guest Jim Marous from the Digital Banking Report? Don’t worry if you missed the webinar, you can request a link to the recording by clicking the button below. Even though Jim also spoke at our recent User Forum this spring, this webinar’s focus took things a step further as Jim outlined results of his 2019 Digital Lending Survey and content from his recently published 2019 Digital Lending Review. Following his presentation, Jim fielded a few questions from attendees, so we thought we’d share them here since his responses tie so closely to the evolving digitalization discussion so many financial institutions are having today. Here are some of the questions and Jim’s thoughts:
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How Does the Digital Lending Experience You Provide Stack Up? Three Tips to Consider

It’s been a few weeks since we’ve focused on digital lending best practices, but it continues to be such a hot topic these days. Here’s a link to where we left off in case you wanted to check it out. Moving forward, here are three more key considerations every financial institution’s loan origination system must incorporate to maximize success in the digital segment:
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Does Your Loan Origination System Adhere to These Digital Lending Best Practices?

Digital lending best practices continue to be a major focal point for many financial institutions as they strive to optimize the mobile user experience for their customers and members. As we’ve previously discussed, this often goes beyond the functionality of the loan origination system, itself, but that doesn’t diminish the fact that there are several key factors every institution must consider when evaluating whether its loan software can help it meet its goals.  This week’s blog post features three more of the most important best practices every financial institution needs to consider when evaluating digital lending technology and processes:
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3 More Mobile and Digital Lending Best Practices to Help Survive the Madness

Have you filled out your bracket yet? If not, you better get on it soon since the big dance starts in just over an hour. It’s always interesting how so many people have unique strategies when deciding on the teams that will advance and eventually be crowned champions of college hoops. Some people have watched so many games this season that they can make educated decisions. While others, like me, find other less analytical ways to decide since they haven’t seen at least half of the teams actually play. Almost everyone knows or has heard a story of someone who won a pool because of picking something like their favorite mascots or colors. The point is that there is no single method or formula that leads to victory. While some people have won with crazy strategies, it’s best go with what works best for you. For digital lending success, it sort of like that – although the stakes are much higher. From the online or mobile application process to the decisoning, workflow and funding processes, financial institutions everywhere are still searching for the right strategy to survive and advance among today’s fierce competition. That’s why we’re here to help. This week’s blog post features three more of the most important best practices every financial institution needs to consider when evaluating technology and processes:
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3 Best Practices to Optimize Your Mobile and Digital Lending Strategy

As financial institutions continue to adapt their operations to evolving consumer demand stemming from the digital marketplace, it can be difficult to determine the functionality and features of a digital application tool, loan origination system and deposit account opening platform that can provide the most efficiencies and growth opportunities.  With that in mind, here are three of the most important best practices every financial institution needs to consider when evaluating its technology:
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Fraud Detection & Prevention 101: How to Protect Your Credit Decisioning

Security remains one of the most important topics for consumers as businesses continue to evolve in the digital age. As data breaches appear to become more commonplace, financial institutions everywhere are ratcheting up their security efforts to identify, assess and prevent fraud.  As someone who’s had his identity stolen a few years ago, I experienced the feeling of pure panic that crashes over you when realizing credit was fraudulently established in your name and you’re left to pick up the pieces. Despite the fact that most sophisticated thieves seem to always be one step ahead, it’s a battle that needs to be fought by every financial institution to maintain a level of trust with its customers or members. There are a number of different types of credit fraud. With a focus on origination of a loan, this blog post will describe the two most prevalent versions with regards to credit decisioning.
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2 Top Digital Lending Best Practices

Digital maturity is something almost every business – regardless of industry – struggles to attain. According to an article late last year in Entrepreneur, a good number of them make the mistake of simply equating it with technology implemented. When in reality, technology is just a catalyst for much deeper business changes.
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