Mountain West Financial Inc. Case Study
In many cases, the biggest hurdle for lenders is recognizing the culture and organizational change that must accompany a technology change. LendingQB worked with Mountain West Financial to meet this challenge head on and helped them manage their loan origination software integration throughout the process.
"Our process, our workflow - it's not on a piece of paper. It's not something that we could easily draw. LendingQB did just that. They showed us a workflow that is concise, predicable and lean. It was impressive"
- Michael Stalnaker, VP Business Process Management
- Rate of incomplete applications shrank to less than 1%
- 12.5% increase in loans booked online within the first year
- Online application process reduced from 12 screens to three easy steps
- Time for in-branch application process cut in half
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